Most residents are aware that Allo Fiber and Great Plains Communications are both working to install fiber networks throughout the City to offer fiber internet across La Vista. Most recently, Cox Communications will also be building a network as well, starting in some neighborhoods east of 84th Street and north of Park View Boulevard. These three installation projects have raised questions and concerns, so we want to provide some answers and contact information to assist residents.
Although the City reviews and approves each fiber network to meet certain construction and safety standards, state law grants companies the authority to access properties and install these networks.
Utilities are expected to make an effort to inform homeowners about:
1) The work they are doing.
2) The access needed to complete the work.
Homeowners who have concerns or complaints about the notice received from utilities need to reach out to the company directly using the contact information below.
The City has NO involvement in how Allo, Great Plains, Cox or other utilities communicate information.
Homeowners can request that their property be restored to its previous condition if it was disturbed during fiber installation. The fiber companies are expected to honor these requests.
Anyone wanting Allo or Great Plains to fix something on their property that crews disturbed must contact the utility company directly. The City of La Vista does not make repairs or manage requests for repairs for these fiber companies or other utilities.
Allo Fiber
Residential: 886-481-2556
allocommunications.com/construction
Cox Communications
ccioma-coxupgradeprojects@cox.com
Great Plains Communications
866-343-8014 | contactus@gpcom.com
gpcom.com